Integrating Google Analytics to Track Knowledge Base Performance
Integrating Google Analytics with your Knowledge Base provides valuable insights into how users interact with your content. You can track metrics such as article views, bounce rates, user engagement, and search trends, helping you identify what works and where improvements are needed.
This integration allows you to make data-driven decisions to enhance user experience and optimize your Knowledge Base for better performance. Setup typically involves adding a Google Analytics tracking code to your Knowledge Base platform and configuring goals or events to monitor specific actions, such as article searches or feedback submissions.